IT disaster recovery transformation for a large US distributor

Enterprise DR strategy, application tiering and recovery runbooks across data centres and clouds.

Recovery capabilities at a large US distributor had grown unevenly across hundreds of applications, several data centres and multiple clouds. We led the enterprise DR strategy with the client’s infrastructure, cloud and architecture leaders.

The challenge

Recovery targets differed by team, some critical applications had no tested recovery plan, and nobody had a single view of what would come back, in what order, after a major outage.

What we did

  1. AssessCurrent recovery capability across applications and sites
  2. TierApplications grouped by business impact
  3. Set targetsRecovery time and recovery point objectives per tier
  4. RunbooksStandard, testable recovery runbooks
  5. RoadmapSequenced plan to close the gaps

Why it matters for agents

Structured, tiered runbooks are what an agent needs to help safely. This work is the foundation of our DR Runbook Agent, which checks recovery readiness, guides runbook steps and collects audit evidence.

Outcome

A clear, tiered recovery strategy agreed with the client’s leadership, and the runbook foundation for agent-assisted recovery.

Industry
Distribution and logistics

Bring us the workflow that eats your team's week.

In a 30-minute call with a senior architect, you'll learn whether an agent can take it on, what it would cost to build and run, and how we'd prove it works.

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